So Much for Etiquette!

Here's the reply I received from the charm school in Bowie:

"Hello Ms. S--,
 
Thank you for your interest in our Charm School.  How did you learn about us?"

Notice there is no 'best regards' or 'sincerely' and no name from the sender. Nor did she/he answer any of the questions in my email, including my question about a course catalogue.

Not much evidence of practicing what they preach so far....